Terms and Conditions

Welcome to Ligaca. These Terms and Conditions govern your use of our office supplies delivery services and website. By accessing our services, you agree to comply with and be bound by these terms.

1. Acceptance of Terms

By placing an order through our website or any other communication channel, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

2. Services Provided

Ligaca specializes in the delivery of office supplies and consumables. Our services include:

• Online ordering of office supplies, stationery, and consumables
• Scheduled and express delivery options
• Bulk order processing for corporate clients
• Customer support for product inquiries and order tracking
• Account management services for registered business customers

3. Order Placement and Acceptance

When you place an order with Ligaca, you are making an offer to purchase products under these Terms and Conditions. All orders are subject to acceptance by us, and we reserve the right to refuse any order at our discretion.

4. Pricing and Payment

All prices displayed on our website are in British Pounds (GBP) and include VAT where applicable. We reserve the right to change prices at any time without prior notice, though this will not affect orders already confirmed.

Payment Methods

We accept the following payment methods:

• Credit and debit cards (Visa, Mastercard, American Express)
• PayPal and other digital payment platforms
• Bank transfer for corporate accounts
• Purchase orders for approved business customers

Payment is required at the time of order placement unless you have an approved credit account with us. For business accounts with credit terms, payment must be made within the agreed timeframe, typically 30 days from invoice date.

5. Delivery Terms

We strive to deliver your office supplies in a timely and efficient manner. Delivery times are estimates and not guaranteed unless explicitly stated as express or guaranteed delivery services.

Delivery Areas

We deliver throughout the United Kingdom. Delivery charges vary based on order value, weight, and destination. Standard delivery typically takes 2-5 business days, while express options are available for next-day or same-day delivery in select areas.

Delivery Responsibilities

You must provide accurate delivery information. If a delivery attempt fails due to incorrect address details or unavailability at the delivery location, additional charges may apply for re-delivery attempts.

6. Returns and Refunds

We want you to be completely satisfied with your purchase. If you are not satisfied with any product, you may return it within 30 days of receipt, provided the items are unused, in their original packaging, and in resalable condition.

Return Process

1. Contact our customer service team at [email protected] or call +44 20 7891 2345
2. Provide your order number and reason for return
3. Receive return authorization and instructions
4. Ship items back to our returns address
5. Receive refund or replacement once items are inspected

Refunds will be processed to the original payment method within 14 days of receiving returned items. Return shipping costs are the customer's responsibility unless the return is due to our error or defective products.

7. Product Information and Availability

We make every effort to ensure that product descriptions, images, and specifications on our website are accurate. However, we do not warrant that product information is complete, reliable, current, or error-free. Product availability is subject to change without notice.

8. Limitation of Liability

To the fullest extent permitted by law, Ligaca shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or products. Our total liability for any claim arising from your use of our services shall not exceed the amount you paid for the specific products giving rise to the claim.

9. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Ligaca or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

10. Privacy and Data Protection

We are committed to protecting your privacy and personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal information.

11. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes constitutes acceptance of the modified terms.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Information

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact us: